RedEye believes in the team approach to service, and offers multi-layered client support.  Consider us the IT arm of your business that can handle all your ongoing technology needs.

• After a review of your IT environment, an account manager continually meets with you to ensure ongoing satisfaction
• Project managers make sure projects proceed on time and in budget, with clear client communication every step of the way
• Our state-of-the-art network resources allow our technicians to know all the client sites we service, as well as all key personnel/decision makers, and main contacts in the support process

We may be outsourced, but we’re never out of the loop when it comes to your needs, thanks to:

• Single-point project management
• Email, phone and onsite support accessibility
• Off-hours and emergency phone/onsite support
• Secure remote support for server, PC and workstation training or troubleshooting